She is one of the best doctors that I've ever seen. She's caring, attentive, and works with you to solve your health problems. The folks in the office have always been courteous and pleasant to deal with. That said, the phone system at Pascack Medical is one of the worst that I've ever encountered. The last time I called I was on hold for 35 minutes and that wasn't the only time that I waited an extraordinarily long time to get to talk to somebody. Most times I'm forced to hang up so I can try again later. My other concern is the check in procedure. You get a phone call prior to your appointment. They want to review you information as if you have nothing else to do. They can be a little pushy. Don't waste your time with the "Echeck in". They still call you in when you get there and want to review all of your information over again. They say "that none of the Echeck in is on their computer". FIX YOUR COMPUTER SYSTEM. I can understand the covid questions and some preliminary queries but they've got to streamline the check in process. None of the other doctors or specialists that I see, and believe me I see quite a few, put me through this waste of time and effort.
— Frank Vellozzi
Very attentive office and practitioner. Dr Yee is patient and assesses you with emotional intelligence. For sure recommend if you have thyroid issues.
— Wei Zhu
Great doctor, always willing and patient to explain and answer my questions.
— Robert Chan Wai Hong